Citizens Visa Debit Card (NPR):

Citizens Visa Debit Card is issued by bank to its customers to use in any Automated Teller Machines (ATMs) and Point of Sales (POS) machines that are linked to Visa Network and NPN Network. These cards can be used 24 hours a day and 365 days a year within Nepal and India.

Features:

  • An alternative of cheque to make payments round the clock.
  • Can perform functions like Cash Withdrawal, Balance Enquiry, PIN Code Change, Mini Statement, Make Purchase through POS Terminals.
  • Unique PIN (Personal Identification Number) is provided to each Card which acts as a password to perform the transaction.
  • Amount transacted from this card will be deducted from customer’s respective account.
  • This card will have validity of 3 years.

Benefits:

  • Most convenient way of making payments for goods and services.
  • No need to carry cash and can be used at any time round the clock.

Safety Tips:

  • Do not keep your Card & PIN together at any circumstances. Try to memorize the PIN instead of writing it somewhere and destroy the PIN Mailer after first transaction.
  • Do not write your PIN in your card. There is high risk of misusing your card.
  • Do not give your Debit Card to anyone or disclose the PIN Mailer.
  • Do not transact in presence of other person. Be vigilant when using an ATM Card to avoid intentional distraction by fraudsters.
  • Check your account statement on regular basis and inform the bank immediately in case of any discrepancy.
  • Confirm you have your Debit Card back in your possession before you leave the ATM booth or POS Terminal where you used your Card.

Limits and Charges:

Citizens NPR Card
Per Txn Limit
Daily Txn Limit
Monthly Txn Limit
Combined Daily Limit
Total Daily Count
(Purchase and Cash)
In NEPAL
ATM
NPR 25,000 NPR 50,000
NPR 1,500,000
NPR 350,000
10 Times a day
POS
NPR 50,000 NPR 300,000 NPR 400,000
 
     
In INDIA
ATM
NPR 24,000 NPR 24,000 NPR 160,000
10 Times a day
POS
NPR 50,000 NPR 300,000 NPR 320,000


Citizens Visa Card Transaction Fees
Citizens Visa Card Transaction in NPR Card Per Txn Fees
CTZN ATMs
Cash Withdrawal
Nil
Fast Cash
Nil
Balance Enquiry
Nil
Mini Statement
Nil
PIN Change
Nil
Member ATMs 
Cash Withdrawal
Rs.30
Balance Enquiry
Rs. 5
Mini Statement
Rs. 5
Non-Member ATMs (Nepal)
Cash Withdrawal
Rs. 30
Balance Enquiry
Rs. 20
Int'l ATMs 
In India
Cash Withdrawal
Rs. 250
Balance Enquiry
Rs. 50