Citizens Remit, a premium online customer focused and technology oriented Money Transfer product is brought to you by Citizens Bank International Limited (CBIL), the leading bank of Nepal.
Citizens Remit is a state of art web-based money transfer system. It is easily accessible through our main web domain http://www.citizensremit.com . It can be directly accessed by all our branches and partners thus ensuring prompt execution of the remittance. The product is monitored and serviced 24/7 by our Remittance Service Department dedicated to deliver fast and reliable services to the Customers.
The remitting agency can transfer funds either to the beneficiary against the identification document or can credit the Customer’s Account maintained either with CBIL or other local banks of Nepal. The money transferred through this product will be on real time basis. The system will automatically generate RAD number. The RAD number is number generated by the system for each transaction and is unique and this becomes the main basis for payment at the receivers’ end. The RAD number consists of ten digits.
(1)The remitter will make request for fund transfer to pre-agreed location against cash deposit and he/ she is required to fill all details i.e. Name, ID number, Currency & Amount etc.
(2)Based on the information provided by remitter, remitting agent shall transfer the data to the system and upon approval of transfer, RAD number will be generated by the System, which will be provided to the remitter.
(3)The remitter will have to pass details of RAD number, Amount and nearest location from where money is to be collected to the beneficiary. The beneficiary will go to the pre-arranged payment location and claim the amount. The payment location will be either CBIL or its agent.
(4)For the payment to be paid from the CBIL branch, the branch, upon confirmation of RAD number and identification of beneficiary, will make the payment.
(5)For the payment to be paid from other authorized agent, agent shall make payment upon confirmation of RAD number, Identification and after receiving authorization from CBIL.
For the payment to be credited to the account with CBIL and/ or other banks in Nepal, payment details i.e. beneficiary’s name, account number, bank/ branch name and amount etc., will be provided in Citizens Remit. Based on the information in the System, CBIL will arrange to make deposit to the beneficiary’s account. CBIL will arrange to make deposit to beneficiary’s branch through its branch where CBIL has branch or through its agent, where CBIL does not have its Branch.
Account credit confirmation will be provided to Remittance Cell by CBIL branch/ paying agent that will be passed on to the Remitting agent.
Paying agent, after making the payment, will send the confirmation of payment to CBIL, which will be sent to the remitting agent as confirmation of payment.
The system facilitates remitting agent(s) to browse the status of particular payment on the basis of RAD unique numbers.
Special Features of Citizens Remit- the Online Remittance Software:
>Web based technology, direct access from our main web site http://www.citizensremit.com
>Provide instant updates on remittance request at the receiving end for prompt processing.
>Manage agents and officers through central administration at CBIL.
>Provide a secure and reliable means of remittance information.
>Provide instant updated information to the CBIL agents.