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September 16, 2024
Citizens Digital Month Offers

We are delighted to inform you that we are celebrating the entire month of Ashwin 2081 as “Citizens Digital Month” considering the upcoming festival season, various attractive offering related with digital transactions have be schedule throughout the month of Ashwin 2081. The list of offering in our “Citizens Digital Month” are as follows:

  1. Digital Lounge: As part of our Citizens Digital Month, we shall inaugurate our new digital lounge, a cutting-edge self-banking space dedicated to enhancing our customers' digital banking experience, in the premises of Corporate Office. This lounge will be equipped with the latest technical machineries used in Banking Sector, including ATMs, self-service kiosks, cash deposit machines, computer or tablet to open online account & use smart services providing a comprehensive range of digital banking services. The inauguration of the center represents our commitment to offering innovative and efficient banking solutions, and we anticipate it will significantly enhance customer satisfaction and engagement.
  2. Dashain Campaign 1 -Dashain ko Lahar, Citizens Sanga Ghar jane Rahar: This offer is targeted for customers going back to their birth place for Dashain celebration via air route. Following cash back offer shall be provided for customers purchasing air ticket:

Reward amount/Cash back per Ticket : Rs. Flat 400

Campaign Duration: Ashwin 6th to 17th of Ashwin 2081

Terms & Conditions: Txn Type - Air Ticket Purchase(Discount shall be provided based by using PROMO Code which shall be shared later)

  1. Dashain Campaign 2- Citizens Digital Dakshina:

Following offer shall be provided to our Mobile banking customers:

Reward amount per person: Flat Rs. 100

Campaign Period: 5 Days (Bijayadashi to Chaturthi- Ashwin 26 to Ashwin 30 2081)

Terms & Conditions: Minimum number of transaction: 1, Min Amount of each transaction: Rs. 500, Remarks should be kept as “Citizens Daskshina” for Fund transfer (variance in spelling shall be considered), Cash back amount shall be credited after 7 working days of end of campaign)

  1. Mobile Banking Campaign -Dashain Ma Digital Karobar, Citizens Bank bata Cash Back ko Bahar:

Following Cashback offer to our Mobile banking customers shall be provided through the month:

Reward amount per person: 10% of first transaction or Rs. 100, whichever is lower

Campaign Period: Ashwin 1st to 30th of Ashwin (or till the utilization ofcampaign amount, whichever is earlier)

Terms & Conditions: Minimum number of transaction: 3, Transaction Type: Minimum 1 fund transfer, 1 Merchant QR txn & 1 utility payment each (top up not included), Min Amount of each transaction: Rs. 500, Remarks should be kept as “Citizens Digital Karobar” for Fund transfer (variance in spelling shall be considered), Cash back amount shall be credited after 7 working Days of end of Campaign Period.

  1. Card Campaign-Dashain ma chalau Citizens Card, pau Cash Back ko Upahar:

Following cash back for Debit/Credit card users shall be provided:

Reward amount per card:Flat Rs. 200

Budgeted amount:Rs 1,00,000

Campaign Duration:Ashwin 1st to 30thof Ashwin 2081 (or till the utilization ofcampaign amount, whichever is earlier)

Cash back amount shall be credited after 7 working Days of end of Campaign Period.

Terms & Conditions: Minimum number of transaction: 2 , Txn Type : Minimum 1 POS & 1 E-COM Transaction worth Rs 1,000 each(wallet load will not be eligible)

  1. QR Teller Campaign -QR Teller bata karobar, pau upahar nai upahar:

One lucky customer conducting QR transaction during the day from all the branches will be provided with surprise gift.

All inside valley branches will be providing gifts to customers transacting from 6th Ashwin 2081 to 11th Ashwin 2081 and all the outside valley branches will be providing gifts to customers transacting from 13th Ashwin 2081 to 18th Ashwin 2081.

  1. Mobile Banking Activation Campaign- Pahilo Digital Karobar Citizens Sanga, grahak sabai danga:

This Cashback Campaign is intended for such Mobile banking customers who have not started digital transaction . The details of this offer are as follows:

Reward amount per person: 10% of first transaction or Rs.100 whichever is lower

Campaign Period: Ashwin 1st to 30th of Ashwin (or till the utilization ofcampaign amount, whichever is earlier)

Fonepay will provide the 3 mobile phones (Wroth of Rs. 20k exclusive of VAT) through lucky draw.

Terms & Conditions: Minimum number of transaction: 2,Txn Type: Minimum 1 fund transfer, & 1 utility payment each, Min Amount of each transaction: Rs. 500 for fund transfer and Rs. 200 for utility payments,

Eligibility: Mobile Banking user who has open account before Bhadra 1st 2081 and does not have transaction right or does not have subscribed mobile banking service yet

Cash back amount shall be credited after 7 working Days of end of Campaign Period.

  1. Digital Remittance Receive Campaign- Pau Bidesh bata pathayeko paisa ghar basi basi, Citizensle aajai pasisa thapda jhan khusi:

In this campaign remittance receiving customers using our Mobile Banking shall be eligible to get the following rewards:

Reward amount per person: Flat Rs. 100

Campaign Period: Ashwin 1st to 30th of Ashwin (or till the utilization ofcampaign amount, whichever is earlier)

Terms & Conditions: Min Amount transaction: Rs. 5,000, Customer must receive remittance using our mobile banking, Cash back amount shall be credited after 7 working Days of end of Campaign Period.

  1. Smart Bachat Khata Cash Back and Giveaway Campaign

Citizens Smart Bachat Khata is completely digital product and during the celebration of Citizens Digital month following offers shall be provided to Smart Bachat Khata account holders:

Reward amount per person     : Flat Rs. 100 or 10% of first mobile top up whichever lower

Campaign Period: Ashwin 1st to 30th of Ashwin

14 Lucky Customer (two from each province) shall get attractive gift hamper.

Budgeted Amount: Rs 50,000

Terms and Conditions:

For Reward amount: customer has to open Smart Bachat Khata during the month of Ashwin 2081 and conduct at least of one mobile top up through mobile banking.

For Gift Hamper: Customer opening Smart Bachat Khatra during 1st of Ashwin to 30th of Ashwin and conducting at least one transaction shall be eligible to gift hamper

Cash back amount shall be credited after 7 working Days of end of Campaign Period.

  1.  Mobile Top Up Offer:

Following offer shall be provided to customers doing mobile top up during for the purpose of Citizens Digital Month:

Luckydraw:

Customers who top up Rs. 100 or more will be entered into a lucky draw. Fifty winners will get a Rs. 100 topup, and another fifty will receive a data pack worth Rs. 150. This will create a sense of community and reward among the lucky winners, boosting their positive feelings toward the bank.

Giveaways

Additionally, Customers who top up Rs. 100 or more during the campaign, there will also be a mega giveaway where 4 winners will be selected to receive one of the prizes available. The prizes include an air fryer, microwave, vacuum cleaner and blender. This special giveaway will add a sense of exclusivity to the campaign and give motivation for customers to actively use mobile banking. Further 25% on TDS amount shall be taken and provided to F1 soft from the giveaways winners.

Cash back offer for using Virtual Credit Card: Following cash back offer shall be provided to customer using Nepal's own first Virtual Credit Card;

The 50% instant cashback offer is effective from September 12, 2024, and will remain valid for a limited duration or until the designated budget is fully utilized, whichever occurs first.

Cashback Limit: The maximum cashback amount is Rs. 1,000 per user.

Cashback Balance: Users can utilize the cashback on a balance basis. For example, if you use the card to pay Rs. 1,000 and receive a 50% instant cashback (i.e., Rs. 500), you will still have Rs. 500 remaining in your cashback balance. This remaining balance can be used to receive cashback on future transactions until the total cashback limit of Rs. 1,000 is reached.

Transaction Types: Cashback is applicable on all transactions made using the Citizens Fonepay Credit Card for QR payments.

Note: These offers have been provided in partnership with F1Soft and FonePay.

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