Citizens Remit:

Citizens Remit is an online remittance service. It is customer focused and technology oriented money transfer product of Citizens Bank International Ltd. It is a web based money transfer system which can be directly accessed by all our branches, branchless banking (BLB) and agent networks.

Citizens Remit is one of the prestigious brands with fastest & safest money transfer services in Nepal. We have more than 15,000 paying agent networks in Nepal covering all provinces and districts.

Citizens Bank has a separate remittance department with dedicated team to provide prompt & reliable services to the customers. The entire remittance and customer service activities are closely monitored by remittance department team.

Features of Citizens Remit

1. Instant Account Credit facility to any banks in Nepal.
2. Largest Cash Payment networks covering all provinces & districts in the country.
3. Easiest way to receive remittance in digital platform like; Citizens Mobile Banking Apps and Wallets.
4. Web based technology with API connectivity.
5. Dedicated team providing phone call assistance to beneficiary.
6. Digitally secure money transfer services.

International Partners:

Citizens Bank has tie-up with renowned international remittance companies for bringing hard earned money of Nepalese migrants in Nepal. 

S.N	International Agent Partners	Service Country	Service Charge (*)
1	ACE Money Transfer	Europe	GBP 0.99 to GBP 2.00
2	Al Ahalia Money Exchange	U.A.E	AED 15.00 to AED 20.00
3	Al Ansari Exchange (Cash Express)		AED 15.00 to AED 20.00
4	Al Dahab Exchange		AED 5.00 to AED15.00
5	Alfa Exchange		AED 12.00
6	Redha AI Ansari Exchange		AED 15.00 to AED 20.00
7	Axis Bank Ltd	India	INR 20.00 to INR 150.00
8	Doha Bank QSC	Qatar	QAR 10.00 to QAR 15.00
9	National Exchange Co.	Kuwait	KD 1.00
10	Hamro Remit Pte. Ltd	Australia	AUD 5.00
11	Legal Remit		AUD 5.00
12	Namaste Remit		AUD 5.00
13	Millennings Pte. Ltd	Singapore	SGD 0.00
14	Subhida UK Ltd	U.K	GBP 0.99
15	UNO Money Transfer	U.S.A	USD 0.00
16	UPT Money Transfer	Turkey	EUR 0.99
17	World Remit Ltd	Worldwide	USD 2.99
18	Placid Express		USD 2.99 to USD 4.99
19	Xpress Money Services		GBP 0.00
20	Kuwait India Int’l Exchange Co.	Kuwait	KD 0.00

* International Agents may change their service charges any time as per their company policies & business strategies. 

Paying Agent Networks:

Citizens Bank has partnership with Nepalese remittance companies for the disbursement of Citizens Remit transactions in Nepal. It has thousands of Cash payment network locations in Nepal covering all cities, towns & villages.

S.N	Paying Agent Partners	Sub-Agent Networks in Nepal
1	IME Remit	35,000 Paying Locations
2	City Express Money Transfer	15,000 Paying Locations
3	eSewa Money Transfer	13,000 Paying Locations
4	Samsara Remit	12,000 Paying Locations

 

Local Partnership:

Citizens Bank is the paying agent partners of prestigious Nepalese remittance companies of Nepal. We make payment of Cash-Pick transactions from our branches & BLB agent networks.

S.N	Local Agent Partners		S.N	Local Agent Partners
1	Western Union (CG FinCo)		8	IME Ltd
2	MoneyGram (United Remit)		9	Himal Remit (CFS Remit)
3	Prabhu Money Transfer		10	City Express Money Transfer
4	eSewa Money Transfer		11	Samsara Remit
5	IPAY Remit		12	Easy Link Remittance Co.
6	Nepal Remit International		13	Prithivi Remit (NIBML)
7	NEO Money Transfer		14	Remit to Nepal

 

Contact:

 

Citizens Bank International Ltd.

Remittance Department

Thapathali, Kathmandu

Nepal.

Help Desk: +977-1-4101301 (Direct)

Email: citizensremit@ctznbank.com