E-KYC 
Branch & ATMs 
Citizens Visa Dollar Debit Card is accepted in all Visa network Terminals all over the world. This Card can be issued to Nepalese citizens as well as Foreign Nationals having USD account maintained at Citizens Bank and Nepalese citizens travelling abroad (other than India), who are eligible to get dollar exchange facility as per Nepal Rastra Bank.
Link : https://www.ctznbank.com/product/card
- Hassle free in case of carrying cash and risk associated with it.
- Can be used as a substitute of Traveler’s Cheque.
Safety Tips:
- Do not keep your Card & PIN together at any circumstances. Try to memorize the PIN instead of writing it somewhere and destroy the PIN Mailer after first transaction.
- Do not write your PIN in your card. There is high risk of misusing your card.
- Do not give your Debit Card to anyone or disclose the PIN Mailer.
- Do not transact in presence of other person. Be vigilant when using an ATM Card to avoid intentional distraction by fraudsters.
- Check your account statement on regular basis and inform the bank immediately in case of any discrepancy.
- Confirm you have your Debit Card back in your possession before you leave the ATM booth or POS Terminal where you used your Card.
Transaction Limits and Charges:
|
Card Transactions Limit within Nepal |
Per Txn Limit |
Daily Txn Limit |
Monthly Txn Limit |
Transaction Count |
|
ATM Transaction within Nepal |
NPR 20,000 |
NPR 50,000 |
NPR 3,00,000 |
10 Txns per day |
|
POS Transaction within Nepal |
NPR 2,00,000 |
NPR 3,00,000 |
NPR 10,00,000 |
|
|
Online Transaction within Nepal |
NPR 2,00,000 |
NPR 3,00,000 |
NPR 10,00,000 |
|
|
Card Transactions Limit within India |
Per Txn Limit |
Daily Txn Limit |
Monthly Txn Limit |
Transaction Count |
|
ATM Transaction within India (Including Access Fee if any by Acquiring Bank) |
NPR 24,000 |
NPR 24,000 |
NPR 1,60,000 |
10 Txns per day |
|
POS + Online Transaction within India |
NPR 1,60,000 |
NPR 1,60,000 |
NPR 1,60,000 |
|
|
POS Transaction within India (only for Hotel, Hospital & Pharmacy) |
NPR 8,00,000 |
NPR 16,00,000 |
NPR 32,00,000 |
|
|
Card Transactions Limit in Foreign (for Dollar Cards) |
Per Txn Limit |
Daily Txn Limit |
Monthly Txn Limit |
Transaction Count |
|
ATM Transaction in Foreign |
USD 1,000 |
USD 1,000 |
USD 5,000 |
10 Txns per day |
|
POS Transaction in Foreign |
USD 2,000 |
USD 2,000 |
USD 5,000 |
|
|
Online Transaction in Foreign |
USD 1,000 |
USD 2,000 |
USD 2,000 |
|
|
Card Transactions Limit for USD E-com Card |
Per Txn Limit |
Daily Txn Limit |
Yearly Txn Limit |
Transaction Count |
|
Online Transaction from USD E-com Card |
USD 500 |
USD 500 |
USD 500 |
10 Txns per day |
|
Other Card Limits |
Limit |
|||
|
Contactless Payment Transaction Limit (Tap & Pay) |
Per Transaction Maximum NPR 5,000 equivalent- 5 Txns per day |
|||
|
Dollar Card- Yearly Transaction Limit (Online) |
USD 2,000 Yearly |
|||
|
Dollar Card- Yearly Transaction Limit (ATM+POS+Online) |
USD 25,000 Yearly |
|||
|
Credit Card Cash withdrawal Limit |
10% of Credit Limit |
|||
| Visa USD Debit Card Transaction Fees | Per Txn Fee |
|---|---|
| In CTZN ATMs | |
| Cash Withdrawal | 0 |
| Balance Enquiry | 0 |
| Mini Statement | 0 |
| PIN Change | 0 |
| In Member ATMs | |
| Cash Withdrawal | USD 5.00 |
| Balance Enquiry | USD 0.75 |
| Mini Statement | USD 0.75 |
| In Non-Member ATMs (Nepal) | |
| Cash Withdrawal | USD 5.00 |
| Balance Enquiry | USD 0.75 |
| In International ATMs | |
| Cash Withdrawal | USD 5.00 |
| Balance Enquiry | USD 0.75 |
| POS Cash Advance | |
| Cash Advance at other Bank's POS | USD 5+2% of Txn |
What you need to apply
Link : Terms and Conditions
In Need of Assistance?
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