Citizens Bank

Mobile Banking

Please click on the link to login Citizens Smart.

https://bankxp.ctznbank.com/

Features of Citizens Smart

Account Dashboard which links linked account informatio
Biometric Login Security using Fingerprint for both Login and Transaction Pin.
Graphical Statement and Account Dashboard
Payment to different Merchant Outlets using QR Code
Fund transfer using QR Code
Easy to navigate Bank's Branches/ ATMs, Exchange rate, Contact
Credit Card Bill payments
Mobile Top up viz. NTC Prepaid/Postpaid, Ncell Prepaid/Postpaid, NT Landline, ADSL, Dishhome, SimTv, SmartCell
Recharge Cards viz. NT GSM, NT CDMA, Dishhome, Broadlink internet, SmartCell
Load eSewa Wallet
Personalized QR Code
Electricity/Airlines/Internet/Dmat/MeroShare/TV/Education Fees/Water Bill payment
Banking services without internet (SMS Banking)
Engaging Promotion banners
Get exciting offers and discounts

Mode of Usage

The customers can either use plain text based SMS or Menu driven application to use Smart Banking Services. All types of mobile users can avail the text based SMS services. You can find applications for Menu based Smart Bank from following URL (SMS Codes for Non Financial Transaction)

Citizens Mobile Banking Charges & Fees

	Registration Charge	Renewal Charge
For Individual Accounts	0	350
For Corporate/institutional	500	500

MOBILE BANKING PASSWORD RESET FEE	50
MOBILE NUMBER CHANGE FEE	100

IBFT charge: Rs 10 for each transaction

Connect IPS Charge
Charge Slab	Amount
0-500	Rs. 0
500 to 5,000	Rs. 4
Above 5,000	Rs. 8

Transaction Limit

Mobile Banking
S.N	Limit	Per Txn Limit	Per Day Limit	Per month Limit
1	Fund Transfer	Rs. 200,000.00	Rs. 300,000.00	Rs. 1,000,000.00
2	Merchant Bill Payment /QR	Rs. 200,000.00	Rs. 300,000.00	Rs. 1,000,000.00
3	Load Wallet	Rs. 100,000.00	Rs. 100,000.00	Rs. 1,000,000.00